Tag: airlines

Ryanair score low customer satisfaction  

Ryanair Need to Improve Their Customer Satisfaction

Niamh Jones - 04/06/2014

“Lots of people have lots to say about Ryanair, but really I think they are quite a clever company” Ryanair ranked as one of the lowest scoring brands by our panel of UK consumers in our recent Net Promoter Score analysis; it appeared when it comes customer satisfaction, there is a lot Ryanair need to improve […]

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Ryanair vs Easy Jet

voxpopme - 08/01/2014

It seems there is a clear winner in this brand war, as easyJet are named the better airline by 91% of our panel. Many felt they had always had a better experience with easyJet, with more cleaner spacious planes, and friendlier staff.

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