Experience Feedback for customer experience champions
Video is an inescapable medium. Today, more than ever, consumers are creating and sharing video feedback via social media and other channels, influencing brand perception and purchase intent of other consumers. Most importantly, they aren’t waiting to give their feedback if they feel they aren’t being heard.
Voxpopme’s VideoCX solution allows brands to truly listen to the voice of the customer, and obtain deeper, more emotional feedback to bring data and scores to life.