Tips, tricks, and best practices for incorporating video into your research and customer experience programs
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67 Open Questions for Uncovering New Insight with Video Surveys
People were born to tell stories. But to get customers talking to your business, you’ve got to ask them the right questions, in the right way. So the team at Voxpopme has compiled a cheat-sheet that’s packed with 67 open questions you can use in any video survey to uncover new insights that people pay […]
When you’re constructing feedback programs, inspiration can strike you any time, any place. But sometimes, it helps to see who else is crushing it with feedback to inspire our own work, so we’ve jammed this eBook with feedback success stories you can use as inspo (whenever you need it). .
The Secret to Consumer-Centric Products Is Hiding In Plain Sight
A whopping 75% of brands claim to be consumer-centric. But if we’re all so attentive, why do only 30% of consumers feel listened too? And how’s that impacting product development and performance? Find out in Voxpopme’s new guide and see how you can consistently deliver consumer-centric products.
The Visionaries Handbook, Part 3: In this 3-part series, we’ll share some tips and tricks for asking the right questions, what to look for in your video analysis, and how to craft a powerful story with the findings to engage your business and direct key strategies.
Analyzing Video Feedback to Uncover Hidden Treasure
The Visionaries Handbook, Part 2: In this 3-part series, we’ll share some tips and tricks for asking the right questions, what to look for in your video analysis, and how to craft a powerful story with the findings to engage your business and direct key strategies.
Writing Amazing Video Questions for Brand and Product Feedback
The Visionary’s Handbook, Part One: In this 3-part series, we’ll share some tips and tricks for asking the right questions, what to look for in your video analysis, and how to craft a powerful story with the findings to engage your business and direct key strategies.
8 Ways Video will Transform your Customer Experience Program
According to a recent study, by the year 2020, customer experience will overtake price and product as the key brand differentiator. It is now more important than ever to truly understand customers and gather rich feedback to influence key decisions to improve their experience with your brand. Download this ebook today for 8 simple ways […]
Your Step-by-Step Guide to Creating Video Market Research
This comprehensive guide offers best practices for conducting any video market research project with the latest tools and techniques – covering the basics like video project planning, to advanced power-user practices like how to shorten video analysis and sharing processes with automated analytics and DIY editing tools.
Elevating CX: A Guide to Captivating Customer Feedback
Do you spend your days agonizing over what your customers are really thinking? Do you want to share customer experience (CX) reports that demand attention and transform your company’s culture? You’re in the right place. This guide, from the CX experts at Voxpopme, is designed to help you transform your program by giving you a […]
Looking for a one-stop guide to everything you need to know about video open-ends? After all, video is quickly becoming an industry favorite for finding rich consumer insight. Download to gain a much deeper understanding of video open-ends and the many benefits they provide including an upgrade to open-end text responses, one of the most […]