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Hear the voices and see the faces of your customers across any CX listening point, anytime, anywhere.
Video feedback is rich in depth and context, and can add exponential value to your CX listening points. Explore the benefits of our technology here.
Benefits of Your Voxpopme Subscription
Integrate into all CX Listening Points
Enable your customers to share video feedback anytime, anywhere, across any touchpoint
Improve the Customer Feedback Experience
Combat survey fatigue and offer an alternative method of capturing feedback from your customers to allow them to be heard
More Depth, More Context
Truly understand the customer experience with video, providing 6x more content than text-based alternatives
Integrate with all CX Platforms
Capture rich customer stories through video feedback alone, or on any CX platform including Qualtrics, Medallia, Inmoment, and more
Easily Uncover Untold Stories
Automated video analytics allow you to easily tell the story behind micro experiences
Automated Themes
Automated theme coding allows you to spend less time searching for answers and more time telling better stories (no need to watch hours of video!)
Sentiment Scoring
Categorize video content by customers’ true feelings with powerful sentiment scoring, powered by IBM Watson
Cross-Project Search
Search across all videos by keyword or filter by scores, key demographics, and additional data
Transform Culture
Bring your scores to life with impactful showreels and benefit from always-on listening through our dedicated video feedback streaming app
Automated Summaries
Watch and share automated summaries around key themes to bring your customer stories to life in just a few clicks
Custom Showreels
Want to create your own custom deliverables? In-app video editing tools make it easy to tell customer stories and bring your data to life
SeeSuite™ App
Our automated video insight reporting app enables key decisions to be made with the face of the customer in the palm of your hands
Get started with a 60 day unlimited pilot
To truly explore how video feedback can transform your voice of the customer program, and determine which tier works best for you, we offer a 60 day unlimited video pilot.
Reimagine your voice of the customer program and join the CX revolution with Voxpopme
