Due to our exciting rapid growth, we are looking to hire a high-performing Client Services Executive to help us meet our ambitious customer acquisition and revenue growth objectives within the US.

Duties And Responsibilities

  • This role will be pivotal in supporting the development and execution of the strategic sales plan for Voxpopme in the US
  • Your focus will be on new business, supporting efforts in the US to engage and educate prospective clients on the benefits of Voxpopme’s solutions
  • Take a consultative approach to clients by understanding their business needs and objectives
  • Effectively communicate the Voxpopme value proposition through proposals, demonstrations, and presentations
  • Proactively manage your own personal order book, as well as supporting US Tribe objectives and working directly in support of a Client Services Director
  • Work effectively with other Voxpopme teams globally

Required Skills

  • A tenacious, self-motivated, agile thinker with a can-do attitude – a hungry, driven and ambitious individual
  • Strong organizational skills, with an ability to work to a structured plan and manage deadlines, whilst also being flexible and able to multitask
  • A team player, who can live and breathe Voxpopme values – we’re supportive, optimistic, curious and like to have fun whilst enjoying success
  • A proven track record of growing new business, developing, nurturing and converting leads
  • Demonstrated ability to communicate, present and influence credibly and effectively
  • A proven track record selling (new products/solutions, technology software, services and/or Subscription as a Service (SaaS) in the market research industry
  • Demonstrable experience in developing client-focused solutions
  • Excellent negotiation, verbal, written communication and presentation skills
  • Good working knowledge of sales management software, such as Salesforce, Drift, LinkedIn (inc. Navigator) and Gong is also preferable

Salary:

Base: $75k

Variable: $50k

OTE: $125k

Along with a competitive salary and benefits package, you will also have the following as part of your day to day role:

Support and Encouragement – We are passionate about our staff and want to ensure they have all the tools and resources they need. This includes having an open and transparent culture where employees are encouraged to use their initiative alongside the expertise of the rest of the business. Bespoke L&D programs allow you to carve out your own career path to reach your full potential.

Work-life Balance – We take the health and wellbeing of our staff seriously. With this comes the ability to request flexible working, policies such as enhanced maternity and parental leave, annual leave, and a dedicated HR department for guidance on matters that are important to you. We also hold regular team outings throughout the year with employees from across our global offices getting together.

Voxpopme is a rapidly growing SaaS company in the exploding market of customer experience and market research analytics. Founded in Birmingham, England, in 2013 the company has established a global team across North America, Europe, and Asia-Pacific. Voxpopme is the market-leading provider of video feedback capture and analytics. The company’s video technology helps brands to see the people behind the data, driving customer-centric decisions through engaging video research, while allowing consumers to reach out directly to brands in the moment and via their preferred medium: video. Over 300 companies including Clorox, Airbnb, Verizon, and Telstra use Voxpopme to capture real-time, qualitative feedback from their customers.

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Ready to be part of the future of research and customer experience? Join our team!

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