In-Home Usage Testing
Understand product usage and behavior in-home, quickly and easily
If you want to get closer to your customers and understand how they use your products, where they store them, and uncover insights not possible through quantitative surveys alone, there’s no better way to do so than observing how they use products in their own home through in-home usage testing.
In-Home Usage Testing, in a Nutshell
Get to know your customers in their own environment. Incorporating video into your in-home usage testing gets you closer to your target audience, offering you insight into consumer behavior, without the need for expensive and time-consuming in-person observation.
Let’s face it, there are tons of ways to ask your customers what they think about your products and packaging. From surveys and interviews to questionnaires and focus groups, there are many ways to gather consumer feedback. But the real challenge is getting authentic, in-the-moment feedback, in real-time. And that’s where video insight comes in.
By conducting a video-based e-mmersion study, you can see and hear consumer behavior in their home, and get valuable feedback on how they engage with your products in a real-life setting. And because you can obtain deep insights from a high volume of respondents at a lower-cost than traditional in-person methods, you can enjoy qualitative feedback on a quantitative scale. This means you can conduct analysis quickly and easily, identifying key areas for innovation and improvement.