Revenue Operations Manager (US)

Revenue Operations Manager is responsible for: 
  • CRM process optimization and enablement
  • Measurement and monthly/quarterly reporting of revenue operational KPIs
  • Work with our CRO to ensure our systems, processes, and technologies support our Sales, Customer Success, and Marketing needs and increase their productivity
  • Partner closely with senior leadership to develop actionable, measurable projects that accelerate sales growth and improve existing sales processes & operations
  • Provide analytical support to internal stakeholders that drive business decisions
  • Conduct sales analysis to help sales hit the target and scale: pipeline analysis, Win/Loss analysis of the deals, Account potential analysis, etc.
  • Own all systems and tools related to our sales, CS, and marketing processes with Salesforce as our central hub.
  • Ensure the integrity of data and data flows in Salesforce and other sales enablement tools.
What are we looking for?
  • Experience in a Sales and/or Marketing Operational capacity
  • Expertise in optimizing and managing CRM systems (Salesforce.com experience preferred)
  • Experience that demonstrates strong organizational skills and attention to detail
  • Exceptional analytical, problem-solving aptitude
  • Excellent communication skills and ability to work in a fast-paced, cross-functional environment
What will you receive in return? 
Along with a competitive salary and benefits package, you will also have the following as part of your day to day role:
Workplace Settings – Located in Downtown Salt Lake City, our offices are vibrant and spacious. Along with break out areas with free soft drinks and snacks, there are weekly events hosted such as breakfast, end of week lunches, and more! You will join key departments such as Operations, VideoCX, and Customer Success. An engaging work environment where our values of trust, respect, and transparency are embedded in everything we do. We value hard work and commitment from our employees and give you the same in return. 
Support and Encouragement – We are passionate about our staff and want to ensure they have all the tools and resources they need. This includes having an open and transparent culture where employees are encouraged to use their initiative alongside the expertise of the rest of the business. Bespoke L&D programs allow you to carve out your own career path to reach your full potential. 
Work-life Balance – We take the health and wellbeing of our staff seriously. With this comes the ability to request flexible working, policies such as enhanced maternity and parental leave, annual leave, and a dedicated HR department for guidance on matters that are important to you. We also hold regular team outings throughout the year with employees from across our global offices often joining us.

Voxpopme is a rapidly growing SaaS company in the exploding market of customer experience and market research analytics. Founded in Birmingham, England, in 2013 the company has established a global team across North America, Europe, and Asia-Pacific. Voxpopme is the market-leading provider of video feedback capture and analytics. The company’s video technology helps brands to see the people behind the data, driving customer-centric decisions through engaging video research, while allowing consumers to reach out directly to brands in the moment and via their preferred medium: video. Over 300 companies including Clorox, Airbnb, Verizon and Telstra use Voxpopme to capture real-time, qualitative feedback from their customers.

Voxpopme entered the US market in 2015 and has experienced tremendous demand for its platform. The successful entry into the U.S. has fueled 100%+ revenue growth for the company and is expected to be the primary driver of Voxpopme’s growth for years to come. 
 

Client Services Director (UK)

Client Services Director Duties and Responsibilities

  • Reporting to the CRO, you will take ownership of developing a strategic sales plan to expand Voxpopme’s customer base
  • Own, achieve (and plan to exceed!) annual sales targets across your accounts
  • Take a consultative approach to clients, to understand their business needs and objectives
  • Present proposals to clients Senior Execs outlining how the Voxpopme solution can add value and change their way of thinking
  • Build and maintain strong, long-lasting customer relationships
  • Effectively communicate the Voxpopme value proposition through proposals, demonstrations, and presentations
  • Work effectively with the worldwide Voxpopme teams to support our global growth
Required Skills
  • Self-motivated sales exec and agile thinker
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels, including executive and C-level
  • Able to drive the sales process from plan to close
  • A proven track record in selling technology, voice of customer or market research services would be an advantage
  • Excellent negotiation, verbal, written communication and presentation skills
  • Demonstrable experience in developing client-focused, differentiated and achievable solutions
What will you receive in return? 
Along with a competitive salary and benefits package, you will also have the following as part of your day to day role:

Workplace Settings –  Located in Birmingham’s Creative Quarter in Digbeth, our vibrant offices are less than a 10-minute walk from New Street and Birmingham’s city center. Comfortable space for downtime, mini fridge with free drinks and snacks, and games consoles.

Support and Encouragement – We are passionate about our staff and want to ensure they have all the tools and resources they need. This includes having an open and transparent culture where employees are encouraged to use their initiative alongside the expertise of the rest of the business. Bespoke L&D programs allow you to carve out your own career path to reach your full potential. 

Work-life Balance – We take the health and wellbeing of our staff seriously. With this comes the ability to request flexible working, policies such as enhanced maternity and parental leave, annual leave, and a dedicated HR department for guidance on matters that are important to you. We also hold regular team outings throughout the year with employees from across our global offices often joining us.

Voxpopme is a rapidly growing SaaS company in the exploding market of customer experience and market research analytics. Founded in Birmingham, England, in 2013 the company has established a global team across North America, Europe, and Asia-Pacific. Voxpopme is the market-leading provider of video feedback capture and analytics. The company’s video technology helps brands to see the people behind the data, driving customer-centric decisions through engaging video research, while allowing consumers to reach out directly to brands in the moment and via their preferred medium: video. Over 300 companies including Clorox, Airbnb, Verizon, and Telstra use Voxpopme to capture real-time, qualitative feedback from their customers.

Voxpopme entered the US market in 2015 and has experienced tremendous demand for its platform. The successful entry into the U.S. has fueled 100%+ revenue growth for the company and is expected to be the primary driver of Voxpopme’s growth for years to come. 
 

Business Development Manager (US)

The Business Development Manager will be responsible for demand generation, from prospecting, outreach, and cold-calling to initial qualification and lead generation. This position will be responsible for growing the sales funnel in the US and internationally as Company needs dictate. The Inside Sales Executive will work directly with the VideoCX sales, marketing team and customer success teams, some of whom are based in the Salt Lake City office. It is expected that the Inside Sales Executive work out of this office.
You will need to be self-motivated, passionate, high performing, and enjoy working in an exciting startup environment. Some customer experience industry experience preferred, but we do offer a comprehensive training program.
Core Responsibilities
  • You will work closely with the Sales, Marketing, and Customer Success teams to produce and promote messaging to develop new client opportunities.
  • Using various online prospecting tools like LinkedIn and Zoom, you will find and add prospects to our CRM, and target with outbound sales follow up, including e-mail and phone.
  • Utilizing conference attendee lists you will generate new prospect meetings for the sales team at tradeshows and events.
  • Develop new business opportunities through engaging outreach programs. 
  • Monitor and track potential client progress through our sales and marketing funnel and follow up as appropriate.
  • Track activity in Salesforce.
  • Prepare and analyze monthly pipeline reports and dashboards in Salesforce.
  • Own, achieve (and plan to exceed!) monthly meeting targets.
Required Skills
  • Proven track record of success.
  • Self-motivated hunter and agile thinker
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels, including executive and C-level.
  • Excellent and creative verbal and written communication skills
  • Proven track record of building strong prospect and client relationships
  • Detailed understanding of sales/lead nurturing funnel best practices
  • Able to produce sales pipeline reports.
  • Previous experience in lead generation for customer experience preferred 
  • Previous experience with Pardot and/or Salesforce preferred 
Personal Qualifications
  • Accountability – Team player with a strong sense of accountability and loyalty who is willing to do what it takes to get the job done on time and to the highest professional standards. 
  • Communication – Proven ability to work across departments to enlist cooperation and compliance from various departments within the enterprise. 
  • Ownership / Courage – Inspired Learner who is excited about the opportunity to develop new capabilities and learn new things and will courageously take ownership of new challenges for the Company. 
  • Fit – Excitement and interest in the international travel and relationship development needed to grow a world-class, international organization. 
Voxpopme is a rapidly growing SaaS company in the exploding market of customer experience and market research analytics. Founded in Birmingham, England, in 2013 the company has established a global team across North America, Europe, and Asia-Pacific. Voxpopme is the market-leading provider of video feedback capture and analytics. The company’s video technology helps brands to see the people behind the data, driving customer-centric decisions through engaging video research, while allowing consumers to reach out directly to brands in the moment and via their preferred medium: video. Over 300 companies including Clorox, Airbnb, Verizon, and Telstra use Voxpopme to capture real-time, qualitative feedback from their customers.
Voxpopme entered the US market in 2015 and has experienced tremendous demand for its platform. The successful entry into the U.S. has fueled 100%+ revenue growth for the company and is expected to be the primary driver of Voxpopme’s growth for years to come. 

Director of Inside Sales (US)

The Director of Inside Sales provides overall leadership and direction to the inside sales organization. The Director of Inside Sales will work with the CRO to develop the overall strategy and steward the execution plans to proactively seek out and sell new opportunities. A successful candidate will be focused on winning, accountable for their goals and known for successful sales strategy, operational efficiency, strong leadership, and a positive attitude.
What will your day to day look like? 
  • Aligns the inside sales organization’s objectives with the Global Sales growth strategy through active participation in sales strategy development, forecasting, and sales resource planning.
  • Work closing with Marketing to refine messaging and utilize the best performing collateral 
  • Meets assigned targets for sales volume, conversions, and other key financial performance objectives.
  • Analyzes and ensures sales goals are met and provides guidance when hurdles associated with sales goals are encountered.
  • Analyzes daily sales metrics and works with Client Service Directors, who provide direct feedback regarding areas of improvement or expansion.
  • Translate the sales strategy into action for Inside Sales Managers to increase the company’s customer base.
  • Coach and develop Inside Sales Managers across all locations.
  • Drive sales results by leading & motivating the team
  • Train and educate Inside Sales Managers across the company, by providing guidance and opportunities to lead the sales training team to increase and enhance their knowledge and skills to build succession planning within the Sales department.
  • Develop/ refine KPI’s that drive production on the sales team are monitored and used to drive accountability.
  • Oversee, participates in, and approves the interviewing, hiring, and training of departmental employees. Conducts performance evaluations for direct reports
What are we looking for?
  • A key point of contact for the Chief Revenue Officer
  • 3-5 years experience leading a team of inside sales representatives
  • Experience in selling SaaS Technology
  • Experience using Salesforce and other outreach tools
  • Excellent analytical, time management and leadership skills
What will you receive in return? 
Along with a competitive salary and benefits package, you will also have the following as part of your day to day role:
Workplace Settings – Salt Lake City, Utah, here at Voxpopme’s US HQ, you will be working alongside some key departments. An engaging work environment where our values of trust, respect, and transparency are embedded in everything we do. We value hard work and commitment from our employees and give you the same in return. 
Support and Encouragement – We are passionate about our staff and want to ensure they have all the tools and resources they need. This includes having an open and transparent culture where employees are encouraged to use their initiative alongside the expertise of the rest of the business. Bespoke L&D programs allow you to carve out your own career path to reach your full potential. 
Work-life Balance – We take the health and wellbeing of our staff seriously. With this comes the ability to request flexible working, policies such as enhanced maternity and parental leave, annual leave, and a dedicated HR department for guidance on matters that are important to you. We also hold regular team outings throughout the year with employees from across our global offices often joining us.

Voxpopme is a rapidly growing SaaS company in the exploding market of customer experience and market research analytics. Founded in Birmingham, England, in 2013 the company has established a global team across North America, Europe, and Asia-Pacific, and is expanding its team in Utah to continue its rapid growth. Voxpopme is the market-leading provider of video feedback capture and analytics. The company’s video technology helps brands to see the people behind the data, driving customer-centric decisions through engaging video research, while allowing consumers to reach out directly to brands in the moment and via their preferred medium: video. Over 300 companies including Clorox, Airbnb, Verizon, and Telstra use Voxpopme to capture real-time, qualitative feedback from their customers.

Voxpopme entered the US market in 2015 and has experienced tremendous demand for its platform. The successful entry into the U.S. has fueled 100%+ revenue growth for the company and is expected to be the primary driver of Voxpopme’s growth for years to come. 
 

Client Services Director (US)

Due to this exciting rapid growth, we are looking to hire a high-performing Business Development Manager to help us meet our ambitious customer acquisition and revenue growth objectives within the US.

With a proven track record, impressive client handling skills, and a strategic approach, you will be responsible for developing and executing key sales strategies, tactics, and action plans required to achieve your financial targets.
Duties and Responsibilities

  • Reporting to the CRO, you will take ownership of developing a strategic sales plan to expand Voxpopme’s US customer base
  • Own, achieve (and plan to exceed!) annual sales targets across your accounts
  • Take a consultative approach to clients, to understand their business needs and objectives
  • Present proposals to clients Senior Execs outlining how the Voxpopme solution can add value and change their way of thinking
  • Build and maintain strong, long-lasting customer relationships
  • Effectively communicate the Voxpopme value proposition through proposals, demonstrations, and presentations
  • Work effectively with the worldwide Voxpopme teams to support our global growth
Required Skills
  • Self-motivated sales exec and agile thinker
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels, including executive and C-level
  • Able to drive the sales process from plan to close
  • A proven track record in selling technology, voice of customer or market research services would be an advantage
  • Excellent negotiation, verbal, written communication and presentation skills
  • Demonstrable experience in developing client-focused, differentiated and achievable solutions
What will you receive in return? 
Along with a competitive salary and benefits package, you will also have the following as part of your day to day role:
Workplace Settings – Located in Downtown Salt Lake City, our offices are vibrant and spacious. Along with break out areas with free soft drinks and snacks, there are weekly events hosted such as breakfast, end of week lunches, and more! You will join key departments such as Operations, VideoCX, and Customer Success. An engaging work environment where our values of trust, respect, and transparency are embedded in everything we do. We value hard work and commitment from our employees and give you the same in return. 
Support and Encouragement – We are passionate about our staff and want to ensure they have all the tools and resources they need. This includes having an open and transparent culture where employees are encouraged to use their initiative alongside the expertise of the rest of the business. Bespoke L&D programs allow you to carve out your own career path to reach your full potential. 
Work-life Balance – We take the health and wellbeing of our staff seriously. With this comes the ability to request flexible working, policies such as enhanced maternity and parental leave, annual leave, and a dedicated HR department for guidance on matters that are important to you. We also hold regular team outings throughout the year with employees from across our global offices getting together.

Voxpopme is a rapidly growing SaaS company in the exploding market of customer experience and market research analytics. Founded in Birmingham, England, in 2013 the company has established a global team across North America, Europe, and Asia-Pacific. Voxpopme is the market-leading provider of video feedback capture and analytics. The company’s video technology helps brands to see the people behind the data, driving customer-centric decisions through engaging video research, while allowing consumers to reach out directly to brands in the moment and via their preferred medium: video. Over 300 companies including Clorox, Airbnb, Verizon, and Telstra use Voxpopme to capture real-time, qualitative feedback from their customers.

Voxpopme entered the US market in 2015 and has experienced tremendous demand for its platform. The successful entry into the U.S. has fueled 100%+ revenue growth for the company and is expected to be the primary driver of Voxpopme’s growth for years to come.