Tips, tricks, and best practices for incorporating video into your research and customer experience programs
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Giving people a voice with Video Feedback
Video feedback is a modern answer to an age-old problem — companies failing to understand, make sense of, or even hear their audience’s stories. Video feedback is the practice of receiving input from others in the form of video. People can submit video feedback from virtually anywhere using their phone, tablet, or computer. You send […]
The Visionaries Handbook, Part 3: In this 3-part series, we’ll share some tips and tricks for asking the right questions, what to look for in your video analysis, and how to craft a powerful story with the findings to engage your business and direct key strategies.
Analyzing Video Feedback to Uncover Hidden Treasure
The Visionaries Handbook, Part 2: In this 3-part series, we’ll share some tips and tricks for asking the right questions, what to look for in your video analysis, and how to craft a powerful story with the findings to engage your business and direct key strategies.
Writing Amazing Video Questions for Brand and Product Feedback
The Visionary’s Handbook, Part One: In this 3-part series, we’ll share some tips and tricks for asking the right questions, what to look for in your video analysis, and how to craft a powerful story with the findings to engage your business and direct key strategies.
8 Ways Video will Transform your Customer Experience Program
According to a recent study, by the year 2020, customer experience will overtake price and product as the key brand differentiator. It is now more important than ever to truly understand customers and gather rich feedback to influence key decisions to improve their experience with your brand. Download this ebook today for 8 simple ways […]
Your Step-by-Step Guide to Creating Video Market Research
This comprehensive guide offers best practices for conducting any video market research project with the latest tools and techniques – covering the basics like video project planning, to advanced power-user practices like how to shorten video analysis and sharing processes with automated analytics and DIY editing tools.
Elevating CX: A Guide to Captivating Customer Feedback
Do you spend your days agonizing over what your customers are really thinking? Do you want to share customer experience (CX) reports that demand attention and transform your company’s culture? You’re in the right place. This guide, from the CX experts at Voxpopme, is designed to help you transform your program by giving you a […]
Looking for a one-stop guide to everything you need to know about video open-ends? After all, video is quickly becoming an industry favorite for finding rich consumer insight. Download to gain a much deeper understanding of video open-ends and the many benefits they provide including an upgrade to open-end text responses, one of the most […]