It just got easier to see the stories behind your scores with VideoCX, Voxpopme's brand new video-first CX solution. Learn more.

The analysis essentials

Videos uploaded to Voxpopme are instantly human-transcribed, time-coded and checked for quality.

Once in the platform, videos can be searched by keyword or filtered by additional data that has been collected alongside the video.

Videos are rated for sentiment, and interactive charts and word clouds are available to help you explore your content.

The analysis essentials

Automated theme coding

Say goodbye to manual coding and discover the themes that matter most to your customers.

Theme Explorer, our advanced thematic analysis tool, instantly identifies the keywords and phrases from your video project, and takes you straight to the video snippets where respondents mention your chosen theme.

Now you can spend less time searching for answers and more time telling better stories.

Automated theme coding

Sentiment analytics

Voxpopme brings you the most sophisticated sentiment analysis tools to help you categorize video content by respondents’ true feelings.

Understand the sentiment behind every single sentence, in every response, or take a step back and view sentiment at a theme level to see the where your brand delights your customers.

Sentiment analytics

Support video in any language

Need to run video studies in China, France or Timbuktu? Voxpopme has your back. Videos can be transcribed and translated into over 80 supported languages, so no project is ever too difficult.

Support video in any language

Need to see it to believe it?

Honestly, video really can be that easy - we’d love to show you how...